About Us

The Writing Skills Improvement Program (WSIP) is an academic support program that provides professional writing support to high-school, undergraduate, and graduate students; staff, faculty, and visiting scholars; and external clients. Since the inception of the program in 1980, WSIP has served over 80,000 clients.

Our instructional staff comprises professional writing specialists: teachers and writers with Master's degrees and PhDs. We provide consistent, sustained assistance to writers at every stage of the writing process. In addition, we furnish a safe space for writers to ask questions, brainstorm ideas, interpret assignments, and write/revise documents.



Dr. Robert Cote
(520) 621-5849

Robert received his PhD in Second Language Acquisition & Teaching from The University of Arizona, majoring in sociolinguistics and minoring in pedagogy and program administration. He began his career 20 years ago when he taught ESL at a farm worker's camp for Literacy Volunteers of America. Since then, he has worked as an administrator, teacher trainer, and classroom instructor in university IEPs, community colleges, adult education centers, and public high schools in Miami, Florida; Nogales, Mexico; Madrid, Spain; Dubai, United Arab Emirates; and Guangzhou, China. Robert is an English Language Specialist for the U. S. Department of State, as well as a book-review editor for LINGUIST List and the associate editor of Arab World English Journal. Robert enjoys teaching all aspects of the English language, and his research interests include teaching writing, peer review, Generation 1.5 students, CALL, and special needs.


Administrative Assistant
Ms. Tammy Cox
(520) 621-5849

After 25 years of working for her family-owned construction business, Tammy decided to try something new. She started at WSIP in 2013 and is passionate about the program. Tammy says, "I enjoy working with students from all over the world and feel especially gratified when they walk out with smiles on their faces. I am really enjoying my job here."


Instructional Staff

Coordinator, Graduate Writing Institute
Leslie Dupont, PhD
(520) 621-0374

Leslie has been teaching writing and humanities to diverse populations since 1989 and has been a member of the instructional staff at WSIP since 2004. She is Coordinator of the Graduate Writing Institute and provides professional tutoring and editing services to WSIP clientele. She has published two books on writing and composition: Writing Cornerstones: Paragraphs in Context and Writing Keystones: Essays and Research. In addition, Leslie sits on the College of Humanities Website Governance Work Group. Leslie received her PhD in Rhetoric, Composition, and the Teaching of English in 1999. Her research interests include communities of practice; teaching writing in small-group settings; and instructional technology, Universal Design, and digital accessibility.


Coordinator, Outreach
Andrea Hernandez Holm, PhD
(520) 621-5849

Andrea is the WSIP Outreach Coordinator; manages the WSIP newsletter; tutors clients; teaches workshops; and is a professional editor. She facilitates the Women of Color Writing for Academic Success group, a project supported by the UA Commission on the Status of Women Mini-grant. Andrea is also the coordinator of the WSIP Young Writers Institute, a summer writing institute for high school students. She has over 20 years of experience as a teacher, tutor, editor, and writing consultant. Andrea received her PhD in Mexican American Studies. She is an adjunct professor in the UA Mexican American Studies Department, as well as a published researcher, essayist, and poet.


Writing Specialist
Jen Glass, MA
(520) 621-5849

Jen Glass teaches workshops and tutors both undergraduate and graduate students at WSIP. In addition, she works as a Library Program Instructor at the Pima County Public Library. Jen's background is in linguistics, foreign languages, teaching English as a Second Language, and secondary education. Her more than 16 years of experience as an educator include teaching at UA's Center for English as a Second Language and at University High School, where she taught AP English Language and Composition as well as Freshman English and Writing Center (a class for students who need additional support with study skills and writing). Jen loves working with students from all disciplines to help them become more confident writers.


Writing Specialist
Abby Dockter, MFA
(520) 621-5849

Abby holds an MFA in Creative Writing from the University of Arizona, where she also taught First Year Writing and Creative Nonfiction courses. She has written for UA's Institute of the Environment and edited nonfiction for Sonora Review. Her work appears in The OWL literary journal, Essay Daily, and deep in the Mesa Verde National Park website.


Writing Specialist
Michelle Estep, MA
(520) 621-5849

Michelle started her teaching career tutoring international adults and adolescents and has more than 20 years experience teaching English as a Second Language in the U.S. and Eastern Europe. She spent a number of years teaching advanced writing at the English Language Institute at the University of Houston-Downtown and at UA's Center for English as a Second Language (CESL). Currently, Michelle tutors high school and university students in essay writing online and scores student responses for several standardized tests, including SAT and TOEFL.


Writing Specialist
Nadia Moraglio, MA
(520) 621-5849

Nadia teaches writing at Pima Community College and recently joined WSIP as a tutor. Her background is in English as a Second Language (ESL) and foreign language teaching. Nadia has taught ESL at the UA Center for English as a Second Language (CESL) and at Shantou University, China. She has also taught Italian at the UA, where she earned her MA in ESL.


Writing Specialist
Julia Rosamond, JD
(520) 621-5849

Julia is a Special Projects Coordinator and English as a Second Language instructor at the UA Center for English as a Second Language (CESL). She also tutors writing in the Elite Tutoring program to all levels including graduate. Previously, Julia taught English overseas in several countries and worked as a consultant tutoring medical and scientific professionals in academic and business writing. She has also taught business law and served as a teaching assistant in legal analysis and writing while attending law school. Julia has additional experience writing academic policy and procedure manuals, serving as an academic dean, and working with boards of directors.


Writing Specialist
Joel Smith, MFA, MPA
(520) 621-5849

Joel is a Lecturer in the UA English Department, where he teaches Foundations Writing as well as Technical, Business, and Creative Writing. He also serves on the College of Social and Behavioral Sciences Faculty Advisory Committee. His debut graphic novel, The Parish: An AmeriCorps Story, was published in summer 2015 by Beating Windward Press.