About Us

The Writing Skills Improvement Program (WSIP) is an academic support program that provides professional writing support to high-school, undergraduate, and graduate students; staff, faculty, and visiting scholars; and external clients. Since the inception of the program in 1980, WSIP has served over 80,000 clients.

Our instructional staff comprises professional writing specialists: teachers and writers with Master's degrees and PhDs. We provide consistent, sustained assistance to writers at every stage of the writing process. In addition, we furnish a safe space for writers to ask questions, brainstorm ideas, interpret assignments, and write/revise documents.



Dr. Robert Cote
(520) 621-5849

Robert received his PhD in Second Language Acquisition & Teaching from The University of Arizona, majoring in sociolinguistics and minoring in pedagogy and program administration. He began his career 20 years ago when he taught ESL at a farm worker's camp for Literacy Volunteers of America. Since then, he has worked as an administrator, teacher trainer, and classroom instructor in university IEPs, community colleges, adult education centers, and public high schools in Miami, Florida; Nogales, Mexico; Madrid, Spain; Dubai, United Arab Emirates; and Guangzhou, China. Robert is an English Language Specialist for the U. S. Department of State, as well as a book-review editor for LINGUIST List and the associate editor of Arab World English Journal. Robert enjoys teaching all aspects of the English language, and his research interests include teaching writing, peer review, Generation 1.5 students, CALL, and special needs.


Administrative Assistant
Ms. Tammy Cox
(520) 621-5849

After 25 years of working for her family-owned construction business, Tammy decided to try something new. She started at WSIP in 2013 and is passionate about the program. Tammy says, "I enjoy working with students from all over the world and feel especially gratified when they walk out with smiles on their faces. I am really enjoying my job here."


Instructional Staff

Coordinator, Graduate Writing Institute
Leslie Dupont, PhD
(520) 621-0374

Leslie has been teaching writing and humanities to diverse populations since 1989 and has been a member of the instructional staff at WSIP since 2004. She is Coordinator of the Graduate Writing Institute and provides professional tutoring and editing services to WSIP clientele. She has published two books on writing and composition: Writing Cornerstones: Paragraphs in Context and Writing Keystones: Essays and Research. In addition, Leslie sits on the College of Humanities Website Governance Work Group. Leslie received her PhD in Rhetoric, Composition, and the Teaching of English in 1999. Her research interests include communities of practice; teaching writing in small-group settings; and instructional technology, Universal Design, and digital accessibility. Follow Leslie on Twitter @LeslieDupont9


Coordinator, Outreach
Andrea Hernandez Holm, PhD
(520) 621-5849

Since Andrea began her career in writing and teaching nearly 20 years ago, she has worked as a research and publication specialist, copy editor, writing consultant, and instructor. Andrea is the WSIP Outreach Coordinator; manages the WSIP newsletter; tutors, teaches workshops; and is a professional editor. She facilitates the Women of Color Writing for Academic Success group, a project supported by the UA Commission on the Status of Women Mini-grant. Andrea received her PhD in Mexican American Studies. She is an adjunct professor in the UA Mexican American Studies Department, as well as a published researcher, essayist, and poet.


Jen Glass, MA
(520) 621-5849

Jen Glass teaches workshops and tutors both undergraduate and graduate students at WSIP. In addition, she works as a Library Program Instructor at the Pima County Public Library. Jen's background is in linguistics, foreign languages, teaching English as a Second Language, and secondary education. Her more than 16 years of experience as an educator include teaching at UA's Center for English as a Second Language and at University High School, where she taught AP English Language and Composition as well as Freshman English and Writing Center (a class for students who need additional support with study skills and writing). Jen loves working with students from all disciplines to help them become more confident writers.